Before Order

Which phones support the China eSIM service?

Iphone
  • iPhone 16, 16 Plus, 16 Pro, 16 Pro Max
  • iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
  • iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
    iPhone SE3 (2022)
  • iPhone 13, 13 Pro, 13 Pro Max, 13 Mini
  • iPhone 12, 12 Pro, 12 Pro Max, 12 Mini
  • iPhone 11, 11 Pro, 11 Pro Max
  • iPhone SE2 (2020)
  • iPhone XR, iPhone XS, XS Max
  • (Recommended iOS version: iOS 13.3 or later)

! Incompatible Device

iPhone purchased from mainland China
iPhone purchased from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS)

Huawei
  • Huawei P40
  • Huawei P40 Pro
  • Huawei Mate 40 Pro
  • Huawei Pura 70
  • Huawei Pura 70 Pro

OPPO
  • Oppo Find N2 Flip
  • Oppo Find N3 (not applicable to the Thai version)
  • Oppo Find N3 Flip (Not applicable to the Thai version)
  • Oppo Find N5
  • Oppo Find X3 Pro (Not applicable to Singapore, Thailand, and Indonesia models)
  • Oppo Find X5 (Not applicable to Thailand and Indonesia models)
  • Oppo Find X5 Pro
    Oppo Find X8
    Oppo Find X8 Pro
  • Reno 7 A
    Reno 9 A
    Reno10 Pro
Xiaomi
  • Xiaomi 12T Pro
  • Xiaomi 13
  • Xiaomi 13 Lite*
  • Xiaomi 13 Pro*
  • Xiaomi 13T Pro*
  • Xiaomi 13T
  • Redmi Note 13 Pro 5G
  • Redmi Note 13 Pro+ 5G
  • Xiaomi 14
  • Xiaomi 14T
  • Xiaomi 14T Pro
  • Redmi Note 13 Pro
  • Redmi Note 13 Pro+
  • Redmi Note 14 Pro+
Google

✓ Compatible device

  • Pixel 9, 9Pro, 9Pro XL
  • Pixel 8, 8Pro
  • Pixel 7, 7Pro
  • Pixel 6, 6a, 6Pro
  • Pixel 5, 5a
  • Pixel 4, 4a, 4XL
  • Pixel 3, 3XL
  • Pixel 3a, 3aXL

! Incompatible Device

Pixel 3 models manufactured from Australia, Taiwan, and Japan
Pixel 3 models bought from US or Canadian carriers other than Sprint and Google Fi
Pixel 3a models bought in South East Asia and with Verizon service

Samsung

✓ Compatible device

Galaxy S25 5G, S25 Ultra 5G, S25+ 5G
Galaxy S24 5G, S24 Ultra 5G, S24+ 5G
Galaxy S23 5G, S23 Ultra 5G, S23+ 5G
Galaxy S22 5G, S22 Ultra 5G, S22+ 5G
Galaxy S21 5G, S21 Ultra 5G, S21+ 5G
Galaxy S20, S20+, S20 Ultra 5G
Galaxy Note 20, Note 20 Ultra, Note 20 Ultra 5G
Galaxy Note 20+, Note 20 FE, Note 20 FE 5G
Galaxy Fold, Z Fold 2, Z Fold 3, Z Fold 4 5G, Z Fold 5
Galaxy Z Flip, Z Flip 3 5G, Z Flip 4 5G, Z Flip 5

! Incompatible Device

All Samsung S20 FE/S21 FE models
S20/S21 and Galaxy Z Flip 5G from USA
Note 20 Ultra and Galaxy Z Fold 2 from USA and Hong Kong

Others
  • DOOGEE V30
  • OnePlus 11
  • OnePlus 12
  • HAMMER Blade 3
  • HAMMER Explorer PRO
  • HAMMER Blade 5G
  • Nokia XR21
  • Nokia X30 5G
  • Nokia G60 5G
  • Planet Computers Gemini PDA
  • Honor 90
  • Honor Magic 4 Pro
  • Honor Magic 5 Pro
  • Honor Magic V2
  • Honor Magic V3
  • Honor 200
  • Honor 200 Pro
  • Vivo 90 Pro
  • Vivo X100 Pro
  • Vivo V40
  • Vivo X200
  • Vivo X200 Pro

How do I check if my device supports eSIM?

Apple

01. Go to [Settings]
02. Tap [General] > [About]
03. Scroll down to view the device’s Serial Number and IMEI for your primary and secondary SIM cards.
04. If you see two IMEI numbers, your device supports eSIM

Google

01. Go to [Settings] > [Network & Internet] > [SIMs]
02. If [Add eSIM] is available, your device likely supports eSIM

Other Android

01. Go to [Settings] > [SIM Manager]
02. If [Add eSIM] is available, your device likely supports eSIM

When should I buy the China eSIM?

You can purchase the eSIM at any time, as it remains valid for 180 days from the date of purchase.

However, be mindful of the activation details, as the plan’s validity may start upon activation.

If your plan begins upon connecting to a local network, we recommend purchasing and activating the eSIM before your trip to ensure a smooth setup.

After Order

What should I do, when I didn't receive a QR code email?

Our QR code is usually sent to the email address you provided within 15 minutes of placing your order. If you haven’t received it, please check the following:

01. Spam/Junk Folder: Sometimes the email might be redirected there.
02. Email Address Accuracy: Ensure there were no typos in the email address you provided. If you suspect an error, contact us at hello@esimworld.net so we can resend the QR code.
03. Email Linked to Payment: The QR code is sent to the email associated with your payment method. Please check that inbox as well. 

If you continue to experience issues, please reach out to us at esimcardchina@gmail.com

How can I avoid accidental international roaming charges?

To avoid accidental international roaming charges through your primary line, follow these steps to disable automatic data switching:

01. Go to [Settings] > [Cellular/Mobile Service] OR [Connections] > [SIM manager]

02. Tap [Cellular Data/Mobile Data]
03. Toggle off [Allow Cellular Data Switching] OR [Data switching]

How do I know whether I am using a new eSIM or my original SIM?

o determine whether you’re using your new eSIM or your original SIM, check which is selected for Mobile data.

Please follow the instructions below.

Apple

01. Go to [Settings] > [Cellular/Mobile Service]
02. Select our eSIM for [Cellular data/Mobile data]

Google

01. Go to [Settings] > [Network & Internet] > [SIMs]
02. Select our eSIM and turn on [Mobile data]
03. Choose “Use eSIM”

To ensure you’re using the new eSIM, turn off your primary SIM and enable only the eSIM.

Samsung

01. Go to [Settings] > [Connections] > [SIM manager]
02. Select our eSIM for [Mobile data]